FAQs

Our space to answer upcoming questions. Get in touch if you’re missing something.

Business

Is Wiffme a match for my company too?

How do I use Wiffme to reach my communities?

What's the benefit of the Wiffme Map on my website?

How much work do I have to put into Wiffme?

How does Wiffme help me getting a better conversion from prospects to customer?

How do I get the most benefit for my company?

So what does my customer/guest/visitor get out of it?

I can't make my own videos, who can help me?

Pricing

What's included in the subscription?

So, what's the difference between the 12 and 6-months subscription?

Can I try Wiffme for free?

Can I cancel my subscription monthly?

Technical Support

Who will help me when I have a question?

I have no idea about IT, do I need it to use Wiffme?

So what's a Live Map?

Is my Live Map GDPR compliant?

How do I publish my videos?

Can everyone see my videos?

Why do the videos always have to be live?

Can I still upload older videos that I've saved from before?

Why do my videos disappear from the map after a while?

Can I still upload older videos that I've saved from before?

Why do my videos disappear from the map after a while?

What are Live Requests and why do I need them?

Why is it best to activate Live Requests?

Where can I view my data and videos?

Why can I only share videos and not photos?

Crazy Monkey App

Can I also use Wiffme as a private user?

How can I access the BETA version of the Wiffme App?

When will the Wiffme App be available on the AppStore / PlayStore?

What can I look forward to from the Wiffme App?

Looking for something else?

Specific questions, ideas? The better we know what you need the more exiting Wiffme will be. You ask and we support.